Payment Policy

Welcome to Enzax. This Payment Policy outlines the payment methods, procedures, and related terms for transactions on our Shopify-based online store. By making a purchase, you agree to the terms outlined below.

Accepted Payment Methods
At ENZAX, we strive to provide a seamless and secure checkout experience. We accept the following payment methods via Stripe:

Credit/Debit Cards:
Visa
MasterCard
American Express
Discover

Digital Wallets:
Apple Pay
Google Pay
Shop Pay
PayPal

Currency

All prices are listed and processed in EUR. If you are purchasing from another country, your bank may charge additional fees for currency conversion.

Payment Security

Our store uses Stripe's secure payment gateway to ensure your transactions are safe and protected. Stripe complies with the highest standards of security, including PCI compliance, to protect your payment details.

All payment details are encrypted during transmission.
We do not store your credit card information on our servers.

Order Confirmation

Once your payment has been successfully processed, you will receive an order confirmation email with your order details. If you do not receive this email within 24 hours, please contact our support team at info@enzax.co.uk

Failed Payments

If your payment fails, please:

Verify the payment details entered are correct.
Ensure sufficient funds are available in your account.
Contact your bank for more information on why the transaction was declined.
If issues persist, reach out to us for assistance at info@enzax.co.uk

Refunds and Cancellations

Refunds and cancellations are subject to our Refund Policy. Once a refund is approved, the amount will be returned to the original payment method. Processing times may vary depending on your bank or payment provider.

Taxes

Applicable taxes will be calculated at checkout based on your shipping address. Customers are responsible for any customs duties or additional taxes required by their country for international orders.

Contact Information
Company Name: ENZAX

Phone: +44 1332270026

Email: info@enzax.co.uk

Address: 60 Goodsmoor Road, Derby DE24 9SD, United Kingdom

Thank you for choosing Enzax for your shopping needs!